Phil Vatsvog

Helped lead the Modern Endpoint Management initiative, transitioning the organization to a cloud-first model and launching zero-touch deployments, significantly reducing timelines and costs for Windows and Mac Endpoints.

• Administered robust cross-platform environments (Windows/macOS/Linux) utilizing Intune, JAMF Pro, NinjaOne RMM, and SentinelOne, ensuring streamlined device provisioning, patching, security, and compliance enforcement.
• Helped develop Autopilot process for enterprise wide change to self service. Development, testing, and fine tuning Autopilot, ESP, and customized user experience.
• Spearheaded and ran the team responsible for the Automotive Engineering PC migration into an Intune-managed and EntraID Hybrid joined state.
• Managed enterprise mobile devices via Intune, Apple Business Manager, and Samsung Knox, developing comprehensive enrollment processes and compliance policies for iOS and Android devices.
• Automated critical endpoint tasks and remediation processes using PowerShell and Bash scripts, improving operational efficiency and consistency across support operations.
• Lead Ubuntu Linux Intune management by building processes, compliance policies, conditional access, and automated software installation via NinjaOne for Linux endpoints.
• Provided Tier III technical support for escalated endpoint issues, effectively mentoring junior technicians, and developing comprehensive internal & customer facing documentation.

Led IT operations for SiriusXM’s Automotive Engineering Department across 5+ locations, delivering 100% uptime support to executive leadership and specialized engineering teams (RF, Electrical, Mechanical, Software). Served as the sole IT contact for the Innovation Center, driving end-to-end delivery of technology solutions—from requirements gathering to deployment—that improved team efficiency by 25%, accelerated engineering workflows, and consistently exceeded performance expectations.

• Lead installation and support of SXM's Integrated Circuit design teams' Cadence Palladium Z1 Enterprise Emulator hardware platform. Purchasing, installing, and maintaining Red Hat Linux Servers and workstations to facilitate IC development for SiriusXM radio hardware.
• Managed endpoint purchasing and provisioning for the Engineering department's new hires and break fixes/device refreshes. Optimizing hardware lifecycle management, maintaining inventory, and resource allocation.
• Performed annual software and license renewals for the Automotive Engineering department. Projected for tool growth, consolidated tools after acquisitions, and pursued multiyear renewal quotations to reduce expenses year over year.
• Delivered high-touch IT support to automotive executive-level users, resolving complex issues efficiently to minimize downtime and maintain executive productivity.
• Single-handedly provided onsite IT support for the 35,000sq ft Innovation Center facility and it's 120+ employees. Maintaining all servers, switches, phones, workstations, and zoom room conference rooms.
• Orchestrated enterprise-wide deployment of Windows 10 22H2 updates via MECM, enhancing system security and performance.
• Led Proof-of-Concept initiatives to modernize enterprise-wide printing solutions with cloud-based printing via PrinterLogic and Universal Print, improving efficiency and accessibility.

Administered and supervised IT systems, including workstation provisioning, endpoint management, server maintenance, and global IT support for engineering clients.

• Built, configured, and provisioned diverse Engineering workstations (Windows, Mac, Linux) to support critical development environments.
• Managed all Automotive Engineering endpoints, automating deployment of software and patches via PDQ Deploy and tracking inventory with PDQ Inventory for optimized resource allocation.
• Racked, configured, and managed Windows and Red Hat Enterprise Linux servers, ensuring robust infrastructure for Engineering teams.
• Executed comprehensive backups of Network Shares and performed data restores, ensuring business continuity and data integrity.
• Provided global IT support to local and remote Engineering clients, resolving technical issues and maintaining high productivity.
• Managed Red Hat Linux development workstations and hosts for the SXM Chipset design team, supporting critical Cadence Palladium Emulator & Protium operations.